Publisher, business and enterprise-level accounts and their users are managed the same way in Flourish. Each organization is registered as a company within Flourish, with its own allocation of assigned users. The company is an “umbrella” covering individual user accounts.
You can ask us to add or remove users from your company. However, it is easier and much faster to do it yourself. Each company can feature one or several administrators who can invite, add or remove users from their organization. The way to achieve this is the following:
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Once logged in, head over to the My Company settings of your user profile within Flourish (see below)
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Under the Members section, you'll be able to see a list of users of your company. Ours is populated, but yours might be empty. By clicking Invite as an admin, you will be able to invite users to your organization, regardless of them having a Flourish account already or not.
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Enter the emails of the persons you wish to invite and then click Send invites. You can even pre-assign them to roles, such as administrator or approver.
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In the company area, you will be able to set the publication policy of your organization as well.
If you don't have an administrator account for your organization, do not hesitate to contact us.
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In order to suspend a user from your company, head over to your profile in the top right corner and then click on My Company.
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From the team member list on the left, choose the user you want to suspend, click the bin icon to Suspend this user, and then confirm.
Suspending a user means the user will no longer be able to log in to their account, but it does not delete their projects. Any of their projects that are published and embedded on your site will remain live.
You can still access their projects by scrolling further down the My company page to find the section of suspended users.
Here, you can click through to their profile and still have access to their projects. You can also unsuspend a user from this section by clicking the Unsuspend button next to their name.